LockDown Browser and Monitor

Respondus LockDown Browser is a program used for secure online testing in D2L Brightspace. It locks the test taker into the test and does not allow access to other programs, unapproved websites, and printing. Your instructor will let you know if LockDown is required for quizzes in your online or web-enhanced course.

Respondus Monitor adds live monitoring of the test using your webcam. SCC is using this technbology while the Testing Center is unavailable during the state-mandated closure of the campus during the COVID-19 outbreak.

Installing LockDown Browser and Monitor (Windows/Mac)

If you are using a company, school, or library issued computer, you may need to to request their permission or assistance to install LockDown Browser. 

Respondus LockDown and Monitor use the same software that may be downloaded to your computer. You may download the software using the link below before a test begins. The link will also be displayed in the test instructions. There are versions for Windows,  Macintosh OS X, and iPad. On Windows and Mac you will need to install the software on your computer. On some computers, you may be asked whether it is OK to install LockDown Browser by your security software or be prompted for an administrative password.

Download Resopondus LockDown Browser

After installing LockDown Browser, read the tips below and try it with the practice test in your course or the one in the SCCOnline Online Learning Tutorial class in D2L.

Before Taking an Online Test

  1. Exit out of any other programs that are running on your computer and reboot your computer. This clears your computer’s memory making it less likely to lock up or crash while taking a test.
  2. Use a wired Internet connection for the best reliability. Poor network connections can cause tests to lock up or answers not to be recorded.
  3. If you choose a wireless connection (wifi or cellular hotspot), check your signal strength before starting. It should be good or excellent. If not, find a location with a better signal.
  4. Tests must be taken in one sitting, so make sure you have enough time to complete the test before starting it. You cannot start the test and then change your mind or pause the test.

Taking a Test with LockDown Browser and Monitor

  1. Log into D2L with your normal web browser, select your course, and navigate to the test.
  2. Read the test instructions carefully, noting the time limits. You can back out if you’re not ready to begin.
  3. Click Launch LockDown Browser to begin the test. Your web browser may ask permission to open LockDown Browser. Select Yes or Allow.
  4. Wait a moment while LockDown Browser starts up and the test is set up. This can take up to a minute.
  5. If Respondus Monitor is being used, complete the webcam check, photo, ID check, and environment check.
  6. Once the test appears, the countdown clock will start.
  7. Answer each question, and click Save Answer. Saving answers helps preserve your work in case of an Internet or computer problem.
  8. When completed, click Submit Quiz.
  9. Once your quiz is finished, you can review your results. Instructors can choose whether the test questions or answers are displayed. Contact your instructor if you have questions or concerns about the results.

Low vision students

Click on the i icon on the toolbar to adjust the text size or increase magnification (enlarges text and graphics). Click Apply after selecting your setting.

Documentation

Respondus LockDown Browser Student Guide (PDF)

Can I use an iPad?

Maybe. Your instructor can decide whether to allow iPad testing. There are some test options that do not work well on the iPad.

Can I use an Android device or a Chromebook?

No. Respondus doesn’t currently offer versions for these systems, but we have indicated to the company that we would like to see them support Android and Chromebooks.

Troubleshooting

Please use the help function inside LockDown and Monitor if you experience problems with the test. SCCOnline will also try to assist students with technical problems, but cannot extend test deadlines. Only course instructors can do this.

Please take advantage of the practice test in your course or the practice test in the SCCOnline Online Learning Tutorial to make sure that you can install and successfully use LockDown Browser prior to a graded test. We do not have staff in the office at night or on the weekends.

Respondus Knowledgebase articles: