Some SCCOnline courses use content or websites provided by the textbook publishers. Your textbook should contain detailed support information for the online resource used by your class. Below are links and phone numbers for the most commonly used publishers.

The access codes used by these publishers typically can only be used once and have a set length of time (often one semester). Students who purchase a used textbook, share textbooks, or retake a course may need to purchase a replacement code. The Book Inn stocks some replacement codes. The publishers also offer them online.

Cengage (MindTap and Aplia)

• Technical Support Website: https://support.cengage.com
• Cengage Status page: https://techcheck.cengage.com
• Technical Support Phone Number:  (800) 354-9706

Dawnsign (Naturally Signing)

• Technical support email:  [email protected]
• Technical support phone number:  (858) 625-0600 option 1

Elsevier (Evolve)

• Technical Support Website:  https://service.elsevier.com/app/overview/evolve
• Technical Support Phone Number:  (800) 222-9570

Goodheart-Wilcox

• Technical support website: https://support.g-w.com/kb/section/77
• Request support: https://support.g-w.com/new
• System status: https://support.g-w.com/kb/article/432-platform-status

GoReact

• Technical Support  Website:  https://help.goreact.com
• No phone support – use chat option

Hawkes Learning

• Technical Support Website:  http://support.hawkeslearning.com
• Technical Support Phone Number:  (800) 426-9538 (8:30am-10pm M-F)

Labster

• Technical Support Website:  https://help.labster.com
• No phone support – use chat option

Macmillan (Launchpad)

• Technical Support Website:  http://www.macmillanhighered.com/Catalog/support.aspx
• Technical Support Phone Number:  (800) 936-6899

McGraw-Hill (Connect, MH Campus)

• Technical Support Website:  http://mpss.mhhe.com
• Accessibility Information — http://createwp.customer.mheducation.com/wordpress-mu/success-academy/accessibility/?page=Search&term=accessibility
• Technical Support Phone Number:  (800) 331-5094

Paradigm/EMC (SNAP, NavPlus)

• Technical support website:  http://help.navplus.paradigmeducation.com
• Technical support Phone Number:  (800) 328-1452

Pearson (MyMathLab, MySpanishLab, MyITLab, etc.)

• Technical Support Website:  https://support.pearson.com/getsupport/s
• (833) 585-1828 (most Pearson titles)
• (844) 684-1034 (Revel textbooks only)

W.W. Norton (Inquizitive)

• Student Support Website: https://wwnorton.com/student
• No phone support – use chat option